“Always friendly the staff that works there”
“The staff are really lovely and can’t do enough for you. If you want something they don’t normally stock then just ask, as I did and within a week or so there it was. Service and help you would never get in a big chain DIY store. Prices are excellent too :-)”
“Thank you very much to Colin and Luke for an amazing help and 10 out of 10 with the delivery. I have a very narrow driveway but they done a very good job bringing the truck up and put the construction materials in the garage. That’s the second time when I ordered from Walter Bailey and every time very happy with the service they are very friendly and they talk very professionally with you. If they don’t have in stock they are always send you on the right place.”
“Every time I visit, everyone’s so polite and helpful. Best part is the prices, are totally unbeatable. Can’t fault these guys one bit.” – Shaun Brown
Dear Walter Bailey Ltd
We only discovered your premises yesterday (Mon) and were delighted to see how competitive your prices are. We ordered a bulk bag of stones and also purchased some further items in your shop. We were very impressed with your staff in the trade dept desk and your people in the shop. Everyone was so friendly and helpful, including your delivery driver this morning (Tues). He to had a smile on his face and was only to keen to help. Please pass these comments on to all concerned. Customers are very quick to complain when things go wrong, but your people really do provide outstanding customer service. Well done. We will certainly use your company again.
