Dear Walter Bailey Ltd
We only discovered your premises yesterday (Mon) and were delighted to see how competitive your prices are. We ordered a bulk bag of stones and also purchased some further items in your shop. We were very impressed with your staff in the trade dept desk and your people in the shop. Everyone was so friendly and helpful, including your delivery driver this morning (Tues). He to had a smile on his face and was only to keen to help. Please pass these comments on to all concerned. Customers are very quick to complain when things go wrong, but your people really do provide outstanding customer service. Well done. We will certainly use your company again.
Mr and Mrs Bailey gave me a box of Black Magic chocolates every Christmas. Because I used to write to say thank you Mr Bailey would give me a triangular pencil with their name on it. I loved those pencils as I had never seen triangular ones before. I still shop at Baileys for my little flock of pet sheep and my chickens and the service is still as lovely as it was back in the 60s.
The best agricultural shop around. Nothing is too much trouble first class service.
Every time I visit, everyone’s so polite and helpful. Best part is the prices, are totally unbeatable. Can’t fault these guys one bit.
Good to see a traditional family business thriving. Keep it up guys.